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IAG Implements Executive Leadership Changes to Drive Strategic Objectives

Retirement of CFO Michelle McPherson and Departure of Chief Insurance & Strategy Officer Tim Plant

IAG Implements Executive Leadership Changes to Drive Strategic Objectives?w=400

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Insurance Australia Group (IAG) has announced significant changes to its executive leadership team as part of its ongoing efforts to align with strategic objectives and enhance operational efficiency.
The company has confirmed the retirement of Chief Financial Officer (CFO) Michelle McPherson by the end of 2023 and the departure of Chief Insurance & Strategy Officer Tim Plant on 30 June 2023.

Michelle McPherson joined IAG as Acting Group CFO in April 2020 and was appointed CFO in November 2020. During her tenure, she played a pivotal role in steering the company through challenging times, contributing to the achievement of strategic goals. IAG's Managing Director and CEO, Nick Hawkins, expressed gratitude for Ms. McPherson's contributions and wished her well in her retirement.

Tim Plant, who led the Strategy, Innovation, and Underwriting division, will be leaving IAG as the company consolidates its group functions to better support its three operating businesses: Direct Insurance Australia, Intermediated Insurance Australia, and New Zealand. Mr. Plant's efforts in establishing greater discipline and alignment on strategic priorities and strengthening underwriting governance have been acknowledged by the company.

These executive changes are part of IAG's broader strategy to accelerate the delivery of its plans and ensure that its operating businesses can effectively meet customer needs in a rapidly evolving environment. The consolidation of group functions is expected to enhance operational efficiency and support the company's focus on customer-centric initiatives.

For personal trainers and fitness professionals in Australia, these leadership changes at IAG signal the company's commitment to adapting its organisational structure to better serve its policyholders. A streamlined and strategically aligned insurer is more likely to offer tailored and responsive insurance solutions, addressing the unique needs and challenges faced by personal trainers in their professional practice.

In conclusion, IAG's recent executive leadership changes reflect a proactive approach to organisational alignment and strategic focus. These developments are indicative of the company's dedication to enhancing its operations and delivering value to its customers, including personal trainers seeking reliable and comprehensive insurance coverage.

Published:Sunday, 15th Feb 2026
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

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Knowledgebase
Insurance Deductible:
the amount that an insured is required to contribute toward an insurance claim as stipulated in an insurance policy. Otherwise known as the "policy excess".