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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
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If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Australia's insurance sector has again turned attention to severe weather readiness, with the coming storm, flood and bushfire seasons expected to test households and small businesses across many regions. For personal trainers, the issue is not limited to property owners or large gyms. A single weather event can interrupt sessions, damage portable equipment, make outdoor locations unsafe, or create client injury risks if training continues in unsuitable conditions. - read more
Recent fitness sector guidance has again put safe service delivery in the spotlight for personal trainers, particularly as more Australians mix gym-based sessions with outdoor training, small-group classes, online coaching and higher-intensity programmes. The message for exercise professionals is practical rather than alarmist: when client needs are more varied, the systems behind each session matter just as much as the workout itself. - read more
NSW’s move to redesign the way emergency services are funded has put business insurance affordability back in focus. For personal trainers, bootcamp operators and small studio owners, the issue is more practical than political: when statutory charges are added to premiums, cover can become harder to maintain at the level a growing fitness business actually needs. - read more
Recent Australian fitness sector commentary has again highlighted the importance of practical risk management for exercise professionals, particularly where trainers work across gyms, parks, clients’ homes, community facilities and online programmes. For personal trainers, the message is straightforward: safe practice is not only about meeting professional standards, it is also about being able to show what steps were taken if something goes wrong. - read more
Fresh industry attention on the Australian Financial Complaints Authority’s latest complaints data is a useful prompt for personal trainers, fitness instructors and small studio owners to think beyond simply having a policy in place. The figures reinforce a familiar theme across the insurance sector: when customers and insurers fall into dispute, the problem is often not only the outcome of a claim, but the time taken, the quality of communication and the policyholder’s understanding of what is actually covered. - read more
Where you train clients can change your risk exposure. This guide explains insurance considerations for Australian personal trainers working in gyms, parks, client homes, studios, boot camps and online. - read more
Personal trainer insurance costs in Australia vary because insurers assess each trainer's activities, clients, cover limits, claims history and business structure. This guide explains the main factors that can affect premiums and how to compare policies without relying on price alone. - read more
Hiring staff or subcontracting other fitness instructors can change the risk profile of a personal training business. This guide explains insurance issues Australian personal trainers should consider as they move beyond solo work. - read more
Personal trainer insurance can include several different covers, each designed for different risks. This guide explains what policies commonly cover, where exclusions may apply, and why trainers should review limits, excesses, conditions and disclosure obligations before relying on a policy. - read more
Imagine this: you're wrapping up a successful training session with a client, and suddenly, they mention feeling a sharp pain. You could be on the hook for injuries or dissatisfied services, even when it's not your fault. Does that thought make you uneasy? If you're a personal trainer in Australia, understanding professional indemnity insurance is crucial for your peace of mind and financial security. - read more
Knowledgebase
Replacement Cost: The amount it would cost to replace or rebuild an insured asset with one of similar kind and quality, without depreciation.