We also value your feedback and suggestions — they help us continually improve the Personal Trainers Insurance Online experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Imagine waking up to find you're unable to work for an extended period due to an unexpected injury. For personal trainers, whose livelihood depends on their physical ability, this scenario can be both financially and emotionally daunting. - read more
Professional indemnity insurance is a crucial safeguard for those offering specialist services or advice. It provides protection against claims of negligence or breaches of professional duty, ensuring that professionals like personal trainers are protected in their day-to-day operations. - read more
Imagine this: you're wrapping up a successful training session with a client, and suddenly, they mention feeling a sharp pain. You could be on the hook for injuries or dissatisfied services, even when it's not your fault. Does that thought make you uneasy? If you're a personal trainer in Australia, understanding professional indemnity insurance is crucial for your peace of mind and financial security. - read more
In today's fast-paced world, the allure of freelance work is undeniable. More Australians are embracing the flexibility and independence that comes with being their own boss. Among these dynamic professionals are personal trainers who cater to clients yearning for tailored fitness sessions. - read more
Australia's general insurance market is on a trajectory of substantial growth, with projections indicating that total direct written premiums (DWP) will reach $144.5 billion by 2029. This expansion reflects a compound annual growth rate (CAGR) of 8.8%, underscoring the sector's resilience and adaptability in the face of evolving consumer needs and external challenges. - read more
Insurance Australia Group (IAG), one of Australia's leading insurers, has reported a significant 91% increase in net profit for the first half of the 2024-2025 financial year, reaching $778 million. This substantial growth is largely attributed to favourable weather conditions during the period. - read more
Recent research from Canstar has revealed a substantial 14% increase in average Australian home and contents insurance premiums over the past year. This surge translates to an average annual premium rising from $2,452 to $2,795, marking an increase of approximately $343. - read more
In a strategic move to promote physical activity among its members, AIA Australia has announced partnerships with global fitness company Peloton and premium cycling brand Specialized. These collaborations aim to provide AIA Vitality members with significant discounts on cycling equipment, thereby encouraging a more active lifestyle. - read more
In a significant development for the integration of natural therapies into mainstream healthcare, Australian health insurers are collaborating with natural therapy associations to develop accreditation and claims frameworks. This initiative follows recent legislative changes that permit health funds to offer rebates for specific natural therapies, including Yoga, Pilates, Tai Chi, Shiatsu, Naturopathy, Western herbal medicine, and the Alexander Technique. - read more
